01 · Engagement
Consulting & Support
Advisory and support for an SAP estate in production — assessment, transition and release planning, functional support, issue triage, change governance and handover.
A useful starting point: a review of the support backlog, recurring incidents and custom code, resulting in a prioritized list rather than a proposal.
How consulting and support works- Assessment and advisory
- Transition and release planning
- Functional support
- Issue triage and change governance
- Handover and operating-model design